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We hope you will be delighted by your purchase from Frocks & Rocks. If, however, you are not completely satisfied, we operate a 14 day no quibble returns policy. Simply return the unused goods in their original condition and original packaging within this timescale and we will replace the goods or refund the purchase price.
For items returned outside the 14 day period but within 28 days, we will offer a credit note, valid for 12 months, to the value of the returned goods, which can be used against any purchase from Frocks & Rocks. For sale items bought at a discounted price we are unable to offer a refund but we will offer a credit note.
Please note that postage and packing costs (including gift wrapping if applicable) are non-refundable.
Please also note that we are not able to refund or replace any goods that are not returned in perfect condition or if worn before their return.
For your own protection and peace of mind we would recommend that any returned items are sent via first class registered post.
This policy does not affect your statutory rights.
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